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A commercial, solutions-focused lawyer who has particular experience in the financial services sector.

Caroline Baker is a commercial, solutions-focused lawyer who has particular expertise in advising financial services sector employers and dealing with associated remuneration structures and regulatory issues. Clients describe Caroline in the Legal 500 (2021) and her team as "always incredibly responsive and provides timely advice that helps us balance the underlying legal issues with our risk profile, which leads to the right business result".

Caroline has a solid track record of providing pragmatic, commercial solutions to difficult advisory matters including disciplinary issues involving regulated or board level employees, business restructures and challenging employee relations issues (in particular where there are allegations of discrimination or whistleblowing). In 2019 Caroline was seconded to Marsh & McLennan Companies assisting them through the transitional period following a high-profile acquisition. She also has significant litigation expertise and regularly advises on claims in the employment tribunal and high court.

Caroline frequently delivers training to financial services clients and representative bodies on a broad range of areas, including working behaviour, compliance with the Senior Managers and Certification Regime and the Conduct Rules. Clients say "it is the extracurricular activities like these where the firm really goes above and beyond for their clients and show their value not only to us, but the insurance industry as a whole."

Caroline is a member of the Employment Lawyers Association and the Chartered Insurance Institute (CII). As part of the ELA Pro Bono Committee, she was one of the founders of the award winning ELIPS scheme at the London Central Employment Tribunal which support litigants in person.

Before joining GQ|Littler in October 2011, Caroline worked at ‘Magic Circle’ law firm Slaughter and May, during which time she spent six months on secondment to French firm Bredin Prat. In 2015, she spent three months on secondment at Citibank in its Employee Relations team.


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