Caroline Baker
Partner

Caroline Baker is a commercial, solutions-focused lawyer who has particular expertise in advising financial services, technology and professional services employers. Caroline also leads the firm's French Services, a bilingual and bicultural practice area she developed earlier this year to advise francophone companies on their UK employees.

Caroline was nomintaed for the Women in Insurance Awards 2023 in the 'Insurance Lawyer of the Year' category. The Women in Insurance Awards showcases the inspiring achievements of women across the insurance market and is recognition of Caroline’s experience in this sector.

Clients in the Legal 500 UK guide (2023) say, "We have received a professional and prompt service each and every time from Caroline Baker, who provides advice taking into consideration legal risks alongside commercial factors. The team at Littler UK, and Caroline Baker in particular, seem to truly care about our business while also providing exceptional expertise."

Caroline is recognised as 'up and coming' in Chambers and Partners (2023) as a 'skilled solicitor who is able to advise global companies on their employment matters. Her practice spans the full gamut of employment law, and she regularly advises employers on everything from corporate support to tribunal claims'. Clients say "I have complete confidence in her work and she is extremely approachable" and "Caroline understands our organisation and provides timely clear guidance and support for the HR team."

Caroline has a solid track record of providing pragmatic, commercial solutions to difficult advisory matters including disciplinary issues involving regulated or board level employees, business restructures and challenging employee relations issues (in particular where there are allegations of discrimination or whistleblowing). In 2019 Caroline was seconded to Marsh & McLennan Companies assisting them through the transitional period following a high-profile acquisition. She also has significant litigation expertise and regularly advises on claims in the employment tribunal and high court.

Caroline frequently delivers training to financial services clients and representative bodies on a broad range of areas, including workplace behaviour, compliance with the Senior Managers and Certification Regime and the Conduct Rules. Clients say "it is the extracurricular activities like these where the firm really goes above and beyond for their clients and show their value not only to us, but the insurance industry as a whole."

Caroline is a member of the Employment Lawyers Association and the Chartered Insurance Institute (CII) and has successfully completed the CII's London Market Insurance (LM1) qualification. As part of the ELA Pro Bono Committee, she was one of the founders of the award winning ELIPS scheme at employment tribunals across the country.

Before joining GQ|Littler in October 2011, Caroline worked at ‘Magic Circle’ law firm Slaughter and May, during which time she spent six months on secondment to French firm Bredin Prat. In 2015, she spent three months on secondment at Citibank in its Employee Relations team.