From chatbots, automated contract reviews, transcription services, workflow monitoring, and much more besides, the use of artificial intelligence (AI) in the workplace offers many opportunities and challenges for global employers in the post-pandemic landscape.
However, amid concern over the unintended consequences or nefarious uses of AI, policymakers around the world are debating a slew of new rules regulating algorithmic decision-making in the workplace. As a consequence, more and more employers will soon begin grappling with both the legal and ethical questions around AI and the impact it may have on workforces.
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